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Questrade 4% Cashback on Qualifying Transfers Offer 2026 FAQ

Learn more about our 2026 cash back on qualifying transfers offer's frequently asked questions (FAQ)

Index

The basics

What is the offer?

From January 5 to February 2, 2026, you can earn up to 4% cashback when you transfer at least $10,000 from another financial institution to Questrade.

The rates:

  • 1% on Registered accounts (RRSP, TFSA, FHSA, RESP, RRIF, LIRA, LIF)
  • 2% on Non-Registered accounts (Cash, Margin)

Double your rate with the Multiplier:

If you hold 3+ accounts—including at least one Non-Registered—each with $10,000+, your rates double to 2% and 4%.

The payout:

24 monthly payments starting June 2026. You can earn up to $20,000 in total cashback.

The deadline:

Register and submit your transfer request by February 2, 2026. For more information on eligibility for this offer, see our Terms and Conditions.

 

How do I qualify for this offer?

To qualify, you must:

  • Be a new or existing Questrade or Questwealth client
  • Be a Canadian resident and taxpayer
  • Be at least 18 (or the age of majority in your province or territory of residence)
  • Transfer at least $10,000 in qualifying assets from another institution
  • Register for the offer and submit your transfer through the Customer Portal by February 2, 2026

What doesn't count as a transfer-in for this offer:

  • Cash deposits (e.g., bill payments, e-Transfers, payroll)
  • Transfers between existing Questrade accounts
  • Transfer-in requests submitted via Manual forms or transfer-ins submitted directly to another institution

Note: If you're transferring to both Individual and Joint accounts, each category must meet the $10,000 minimum separately. See "How are Joint and Entity accounts handled?" for details.

How do I register?

New customers: Enter promo code QT4CASHBACK when creating your account.

Existing customers: Log in to the Customer Portal, go to Rewards and Benefits, and register for the offer. 

Once you register one account, all accounts in your profile are automatically enrolled.

After registering: Submit your transfer request through the Customer Portal before February 2, 2026. For a step-by-step guide, see our transfer walkthrough.

Forgot to register before transferring? No problem. You can register any time before February 2. Go to the Rewards and Benefits Hub in the Customer Portal and apply the offer to your accounts.

 

What is the offer period?

The offer runs from January 5, 2026 to February 2, 2026. You must:

  • Register for the offer during this window
  • Submit your transfer request through the Customer Portal during this window


Your assets don't need to arrive by February 2—they just need to settle by May 29, 2026. But you must submit the request before the offer period ends on February 2, 2026

What you earn

What are the cashback rates?

Your cashback rate depends on two things: the type of account you transfer into, and whether you qualify for the Multiplier.  

 

Account type

Base rate

With Multiplier

Registered (RRSP, TFSA, FHSA, RESP, RRIF, LIRA, LIF)

1%

2%

Non-Registered (Cash, Margin, Informal Trust, Entity)

2%

4%

Example: You transfer $50,000 to your RRSP and $50,000 to your Margin account.

  • At base rates: $500 + $1,000 = $1,500
  • With Multiplier: $1,000 + $2,000 = $3,000

See "What is the Multiplier?" to learn how to double your rate

What is the Multiplier?

The Multiplier doubles your cashback rate. Instead of 1% and 2%, you earn 2% and 4%.

To qualify, you need to hit all three of these criteria:

  1. At least 3 accounts at Questrade
  2. At least 1 of the 3 must be a Non-Registered account (Cash or Margin)
  3. Each account must have at least $10,000 in equity

You can qualify for the Multiplier at any point before May 29. As long as you cross all criteria including the $10,000 thresholds before May 29, you’ll get the multiplier.

When you'll know: You will receive confirmation as soon as your transfer settles. At that moment, we will confirm if you have qualified for the Multiplier.

Once confirmed, you are locked in. If the market drops after your transfer settles and your balance decreases, you will remain qualified for the Multiplier. We do not penalize you for market fluctuations that happen after you have qualified. To learn more, see our Terms and Conditions

Note: Your final cashback dollar amount will be calculated on May 29, 2026, based on your settled assets.

What counts toward the $10,000 per account: Your total equity in each account—including assets you already had at Questrade before this offer. You don't need to transfer $10,000 to each account; you just need each account to hold at least $10,000 when we confirm your qualification.

Example: You have a TFSA with $8,000, an RRSP with $7,000, and a Margin account with $6,000. During the offer period, you transfer $14,000 from another institution into your Margin account. This transfer qualifies for cashback at the 2% base rate (Non-Registered).

To qualify for the Multiplier, you also deposit $2,000 into your TFSA and $3,000 into your RRSP from your bank. These deposits don't earn cashback—but they bring each account to $10,000+.

When your transfer settles, we check your accounts. You now have 3 accounts with $10,000+ each, including one Non-Registered. You qualify for the Multiplier, and your cashback rate doubles—4% for non-registered accounts and 2% on registered accounts.

Important notes:

  • Joint and Entity accounts are excluded from the Multiplier, but each respective category still earns a separate flat 2% cashback on all qualifying transfers.
  • Internal transfers between Questrade accounts can help you reach $10,000 per account for the multiplier qualification, but don't count toward the $10,000 transfer minimum for cashback.

How much cashback can I earn?

We built a calculator for that! Just fill in some basic details like what account(s) you’ll be transferring and the value of your transfer to see how much you’d be eligible to earn.

https://trade.questrade.com/qt4cashback#calculator

Your cashback is based on your Net Qualifying Transfer Amount—the total you transfer in, minus any withdrawals during the qualifying period.

Cashback limits:

  • Registered accounts: up to $10,000 in cashback
  • Non-Registered accounts: up to $10,000 in cashback
  • Total: up to $20,000 (Registered Accounts: Earn 1% cashback up to a maximum of
    $10,000. Non-Registered Accounts: Earn 2% cashback up to a separate maximum
    of $10,000.) 
  • If you hold Joint or Entity accounts, these qualify for their own separate rewards of
    up to $10,000 per account.


What affects your Net Qualifying Transfer Amount:

  • Qualifying transfers from external institutions increase it
  • Withdrawals during the qualifying period decrease it
  • Internal transfers between Questrade accounts don't affect it
  • Cash deposits don't count toward cashback, but can offset withdrawals


Example:

You transfer $30,000 to your TFSA and withdraw $5,000 before May 29. Your Net Qualifying Transfer Amount is $25,000. At the base rate (1%), you'd earn $250. With the Multiplier (2%), you'd earn $500.

Does my existing equity earn cashback?

No. Cashback is calculated only on new assets you transfer in from external institutions during the offer period.

However, your existing assets do count toward Multiplier qualification. If you already have $8,000 in an account and transfer in $2,000, that account now has $10,000—which helps you qualify for the 2x rate.

What's the difference between the $10,000 transfer minimum and the $10,000 Multiplier requirement?

These are two different requirements:

 

Requirement

What it means

What counts

$10,000 transfer minimum

You must transfer at least $10,000 in new assets from an external institution to qualify for any cashback

Only transfers from other institutions (not deposits or internal transfers)

$10,000 per account for Multiplier

Each of your 3+ accounts must hold at least $10,000 in total equity to qualify for the 2x rate

Existing assets, deposits, AND transfers all count toward this balance

Example:You have $9,000 in your TFSA, $9,000 in your RRSP, and $9,000 in your Margin account. You transfer $5,000 total from an external institution, split across the three accounts.

  • You don't qualify for cashback (transfer is below $10,000 minimum)

  • But if you had transferred $10,000+, you would qualify for the Multiplier (each account now has $10,000+) 

When the Multiplier is checked: We verify your Multiplier qualification when your transfer settles. If you meet the requirements at that time, you're confirmed for the 2x rate.

Transfers

What counts as a qualifying transfer?

A qualifying transfer is when you move assets from an investment account at another financial institution to Questrade.

What counts:

  • Stocks (regular and preferred shares)
  • ETFs
  • Mutual funds
  • Bonds
  • GICs
  • Cash held in an investment account

What doesn't count:

  • Transfers between existing Questrade accounts
  • Cash deposits from your bank (bill payments, e-Transfers, payroll) 
  • Assets that are restricted, subject to a cease trade order, or lacking evidence of current value

The key distinction: A transfer moves assets from another brokerage or investment account. A deposit moves cash from your bank account. Only transfers qualify for this offer.

What accounts can I transfer into?

Most Questrade account types are eligible. Registered accounts (1% base / 2% with Multiplier):

  • RRSP (Individual or Spousal)
  • TFSA
  • FHSA
  • RESP (Individual or Family)
  • RRIF (Individual or Spousal)
  • LIRA
  • LIF


Non-Registered accounts (2% base / 4% with Multiplier):

  • Cash account (Individual or Joint)
  • Margin account (Individual or Joint)
  • Informal Trust accounts
  • Entity accounts (Corporate, Partnership, Sole Proprietorship, Formal Trust)
  • Questwealth Portfolios (cashback is deposited into a linked Cash or Margin account)


Not eligible:

  • Forex (FX) accounts
  • CFD accounts

How are Joint and Entity accounts handled?

We group accounts into three categories, and each is calculated separately:

Note: internal transfers between different categories will count as withdrawals from one category and will not count as a deposit into the other category.

Category

Includes

Individual

TFSA, RRSP, FHSA, RESP, RRIF, LIRA, LIF, Individual Cash, Individual Margin, Informal Trust

Joint

Joint Cash, Joint Margin

Entity

Corporate, Partnership, Sole Proprietorship, Formal Trust

Why this matters:

Each category must meet the $10,000 transfer minimum on its own.

Example: You transfer $5,000 to your Individual RRSP and $5,000 to a Joint Margin account. Neither category reaches $10,000, so you don't qualify for cashback.If you transferred $10,000 to each, both would qualify independently.

Note: Spousal RRSPs and RRIFs are treated as Individual accounts, not Joint.

Multiplier eligibility: Joint and Entity accounts don't qualify for the 2x Multiplier rate. However, they still earn a flat 2% cashback on all qualifying transfers—no extra steps required.

Where can my transfers come from?

Your transfers must come from another financial institution—not from Questrade or any Questrade affiliate.

Eligible sources:

  • Banks (RBC, TD, BMO, Scotiabank, CIBC, National Bank, etc.)
  • Other brokerages (Wealthsimple, Interactive Brokers, CI Direct, etc.)
  • Investment dealers
  • Mutual fund companies


Not eligible:

  • Transfers between Questrade accounts
  • Transfers from Questrade Wealth Management to Questrade (or vice versa)
  • Transfers from any Questrade Financial Group affiliate

Do I have to pay transfer fees?

No. We cover transfer fees charged by your old institution—up to $150 per account.This applies whether or not you qualify for the cashback offer. It's a separate benefit that stacks with this promotion. See our Transfer for Free terms for details.

How do I submit a transfer request?

  1. Log in to the Questrade Customer Portal
  2. Navigate to the transfer section
  3. Enter the details of the account you're transferring from
  4. Submit your request

We'll contact your old institution to initiate the transfer. You don't need to do anything else on your end, though you can follow up with them if the transfer is taking longer than expected. Important: Transfer requests must be submitted through the Customer Portal to qualify for this offer. Manual forms don't count. For a detailed walkthrough, see our transfer guide.

How long do transfers take?

Most transfers complete in 1–3 weeks, but timing depends on your old institution. The deadlines:

  • February 2, 2026: Last day to submit your transfer request
  • May 29, 2026: Deadline for your assets to settle at Questrade


You have nearly four months between submitting and settlement, so there's buffer for slow-moving institutions. But we recommend submitting early to avoid any risk.

If your transfer is delayed: Contact your old institution directly. Sometimes a phone call can speed things up. You can also reach out to Questrade support for documentation or assistance.

Do multiple transfers count toward my total?

Yes. We look at your total Net Qualifying Transfer Amount across all eligible accounts. Example: You submit three separate transfers of $5,000 each during the offer period. Your total is $15,000, which qualifies for cashback.You can transfer to one account or split across multiple accounts—it's up to you.

Getting paid

How will I receive my cashback?

Your cashback is paid in 24 equal monthly installments, deposited into a Questrade Cash or Margin account. 

Why a Cash or Margin account? These are non-registered accounts with no contribution limits. By depositing your cashback here, we ensure it doesn't affect your contribution room in registered accounts like your RRSP or TFSA.

Payment priority: If you have multiple eligible accounts, we deposit to the first one available in this order:

  1. Self-directed Cash account (oldest if multiple)
  2. Self-directed Margin account (oldest if multiple)
  3. Questwealth Portfolios Cash account (oldest if multiple)

Can I move the cashback after it's deposited? Yes. Your cashback isn't locked into that account. You can transfer it to another Questrade account any time.

  • A note on the hold period: Your transferred assets are subject to a 24-month hold period with a 5% net withdrawal limit. Your cashback payments are treated like deposits—they add to your positive cashflow and can help offset any withdrawals you make. See "How much can I withdraw without affecting my cashback?" for details.

When will I receive my first payment?

Your first payment is scheduled for June 2, 2026 (or shortly after), provided your transfers settle by the May 29 deadline.The full schedule:

  • First payment: June 2026
  • Last payment: June 2028
  • Total: 24 monthly payments

Example: You earn $2,400 in total cashback. You'll receive $100 per month for 24 months

Where will my cashback payments appear?

Your payments will show up as a deposit labeled "Cashback Incentive" in:

  • Your monthly statement
  • Your account activity report


To view your account activity:

  1. Log in to your Questrade account
  2. Click Reports
  3. Select Account activity
  4. Choose your date range

All transactions, including cashback payments, will appear in the table.

 

What if I don't have a Cash or Margin account?

You'll need to open one before your first payment. Opening a Cash or Margin account is free and takes just a few minutes. Funding requirements:

  • Self-directed Cash or Margin: No minimum balance required
  • Questwealth Portfolios Cash: $250 minimum balance

Deadline: You need a Cash or Margin account open by June 1, 2026 to receive your first cashback payment. If you don't have one, open one through the Customer Portal—it only takes a few minutes.

How will I receive my cashback if I have both a Cash account and a Margin account?

We'll deposit your cashback into your Cash account first. If you only have a Margin account, it goes there. If you only have a Questwealth Portfolios Cash account, it goes there. You can't choose which account receives the payment, but you can move the funds afterward.

Do I need to do anything to receive my payments?

Once your transfers settle and your cashback is calculated, payments are automatic. You don't need to take any action. Just make sure:

  • You have a Cash or Margin account open by June 1, 2026
  • Your accounts are in good standing (not frozen, restricted, or with a negative balance)


If there's an issue with your account that prevents payment, we'll notify you

Hold Period & Withdrawals

How long do I need to keep my assets at Questrade?

Your transferred assets are subject to a 24-month hold period:

  • Starts: May 30, 2026 (the day after settlement)
  • Ends: June 2028 (after your final payment)

During this time, you can withdraw up to 5% of your transferred amount without affecting your cashback. Withdraw more than that, and you may forfeit future payments. After the hold period ends, you're free to move or withdraw as much as you'd like with no impact on your cashback. By then, you'll have received all 24 payments.

How much can I withdraw without affecting my cashback?

You can withdraw up to 5% of your Net Qualifying Transfer Amount during the hold period without any penalty—as long as your net withdrawals stay under that threshold.


What "net withdrawals" means:

Deposits into your account (including your monthly cashback payments) create a positive buffer. If you withdraw and then deposit, only the net difference counts.


Example
: You transferred $50,000. Your 5% limit is $2,500.

  • You withdraw $4,000
  • You deposit $2,000
  • Your net withdrawal is $2,000—still under the 5% limit


What counts as a withdrawal:

  • Wire transfers out of Questrade
  • Cheques
  • Transfers to an external institution


What doesn't count as a withdrawal:

  • Moving money between your Questrade accounts (internal transfers)
  • Deposits from your bank
  • Cashback payments you receive (these act as deposits)
  • Mandatory minimum withdrawals from RRIF, LIF, or LRIF accounts
  • RRSP withdrawals under the Home Buyers' Plan (HBP) or Lifelong Learning Plan (LLP)
  • RESP withdrawals

What happens if I withdraw more than 5%?

If you withdraw more than 5% of your Net Qualifying Transfer Amount and don't replenish the funds within the same calendar month, you'll forfeit all future monthly payments. 

What you keep: Any cashback payments you've already received. We never claw back past payments.

What you lose: All remaining monthly payments.

Example: You transferred $40,000. After 12 months, you've received $600 in cashback (half of your $1,200 total). You then withdraw $5,000 (12.5% of your transferred amount) and don't replenish it. You keep the $600 you've already received, but you forfeit the remaining $600.

Can I replenish funds if I've withdrawn too much?

Yes—but you must act quickly. If you withdraw more than 5% of your Net Qualifying Transfer Amount, you have until the last business day of the same calendar month to deposit enough funds to bring your net withdrawals back under 5%.

Example: Your Net Qualifying Transfer Amount is $30,000. Your 5% limit is $1,500. On March 10, you withdraw $3,000.To stay eligible, you need to deposit at least $1,501 before the end of March—bringing your net withdrawals to $1,499 (under the 5% threshold). If you don't replenish in time, you forfeit future payments starting the following month.

Which withdrawals don't count toward the 5% limit?

The following withdrawals are exempt during the hold period:

  • RRIF/LIF/LRIF minimum withdrawals — Government-mandated amounts don't count
  • RRSP Home Buyers' Plan (HBP) withdrawals — Up to $60,000 for a qualifying home purchase
  • RRSP Lifelong Learning Plan (LLP) withdrawals — For qualifying education expenses
  • RESP withdrawals — For beneficiary education expenses
  • Internal transfers — Moving money between your own Questrade accounts (as long as they are in the same tax category, e.g., Non-Registered to Non-Registered)


Not exempt (these count toward your 5% limit):

  • FHSA withdrawals 
  • TFSA withdrawals 
  • RRSP regular withdrawals
  • RIF/LIF above minimum payments
  • Any withdrawal from a Cash, Margin, or other non-registered account
  • Any internal transfer to an account in a different category or belonging to a different client

What about withdrawals before the hold period starts?

Net withdrawals made before May 30, 2026 (during the qualifying/settlement period) are treated differently. They reduce your Net Qualifying Transfer Amount directly. 

Deposits made into your account during the Qualifying Period create a positive buffer. However, any withdrawals count against your Net Qualifying Transfer Amount, meaning only the final net difference determines your eligibility.

Example: You transfer $50,000 during the offer period. Before May 29, you withdraw $10,000. Your Net Qualifying Transfer Amount is now $40,000—and your cashback is calculated on $40,000, not $50,000.

Tip: If you need to access funds, wait until after the hold period starts (May 30, 2026) so the 5% rule applies instead of a dollar-for-dollar reduction.

Will market fluctuations affect my cashback?

No. Your cashback is calculated based on the market value of your assets when they settle in your Questrade account—not what happens afterward.

If the market drops after your transfer arrives, your cashback amount stays the same. And if you already qualified for the Multiplier, a market drop won't change your rate

Does the hold period affect my Multiplier status?

No. Multiplier status and hold period rules are separate.


Multiplier status:
Once you qualify for the Multiplier, that status is confirmed. Market fluctuations won't change it.


Hold period:
Governs whether you continue receiving monthly payments. Withdrawing more than 5% of your net transferred amount (without offsetting deposits) during the hold period affects your payments, not your rate.


Example:
Your transfer settles in February, and you qualify for the Multiplier at that time. In July 2026 (during the hold period), you withdraw an amount exceeding 5% of your net transferred amount without replenishing it.

  • Multiplier status: Unchanged. You still have the 2x rate on your cashback.
  • Payment impact: You forfeit future payments—but any payments you've already received were calculated at the Multiplier rate.

What about withdrawals before the hold period?
The hold period starts May 30, 2026. Withdrawals before that date don't trigger the 5% rule—but they do reduce your Net Qualifying Transfer Amount, which affects how much cashback you earn. (See ‘What about withdrawals before the hold period starts?’ for more information)

Special situations

I participated in last year's 3% offer. Can I still qualify?

Yes. You can participate in the 4% offer even if you earned cashback from the 2025 promotion. How it works:

  • The 4% cashback applies only to new assets you transfer in during this offer period (January 5 – February 2, 2026)
  • Your existing assets don't earn additional cashback, but they do count toward Multiplier qualification
  • Thenew 4% payments appear as separate line items in your account activity

You don't have to choose. If you have qualifying transfers from both promotions, you'll receive payments from both.

Will my existing assets earn cashback if I unlock the Multiplier?

No. Cashback is calculated only on new assets you transfer in during the offer period.Your existing assets help you qualify for the 2x rate, but they don't earn cashback themselves.

Example: You have $25,000 in existing assets across three accounts. You transfer in $15,000 during the offer. Your cashback is calculated on the $15,000—but at the 2x Multiplier rate, because your total balances ($40,000) helped you qualify.

How are USD assets treated?

USD assets are converted to CAD using the exchange rate on the day your transfer settles at Questrade. Your cashback is calculated on the CAD equivalent and paid in Canadian dollars.

Example: You transfer $5,000 USD. When you submit the request, the exchange rate values it at $7,000 CAD. By the time it settles, the rate has shifted and it's now worth $7,100 CAD. We use the $7,100 figure for your Net Qualifying Transfer Amount and cashback calculation.

Can I combine this offer with other promotions?

Yes. This offer stacks with:

  • Transfer for Free — We cover up to $150 in transfer fees per account
  • Questwealth Portfolios $0 management fee offer — If applicable
  • Refer a Friend — If someone referred you, you can earn $50 when you fund your first account with at least $250
  • Affiliate Offer
  • Questrade Plus Trial Offer 


You can use multiple offers on the same account.

I used an affiliate code when signing up. Can I still get the 4% cashback?

Yes, but you'll need to take an extra step. The sign-up page only accepts one code, so your affiliate code was applied first. To add the cashback offer:

  1. Log in to the Customer Portal
  2. Go to Rewards and Benefits
  3. Select Promotions
  4. Apply the 4% cashback offer to your account


Both the affiliate bonus and the cashback offer will apply—you don't have to choose.

I forgot to enter the promo code before transferring. Can I still qualify?

Yes. You can register for the offer any time before February 2, 2026.

  1. Log in to the Customer Portal
  2. Go to Rewards and Benefits
  3. Select Promotions
  4. Apply the offer to your accounts


As long as you register before the offer period ends and your transfer was submitted during the offer window, you'll qualify.

Is the cashback taxable?

Cashback is deposited into a non-registered account (Cash or Margin), which means it may have tax implications. We recommend consulting a qualified tax advisor to understand how the cashback affects your personal tax situation.

What happens if I close my account?

If you close your Cash or Margin account before all 24 payments are made, you'll forfeit the remaining payments. What you keep: Any cashback already paid to you. We never claw back past payments.What you lose: All remaining monthly payments.If you're considering closing your account, contact our support team first—we may be able to help with whatever issue you're facing.

How do internal transfers between Questrade accounts affect my eligibility?

During the qualifying period (before May 29): Moving money between your own Questrade accounts (as long as they are within the same category) doesn't count as a transfer-in for cashback purposes—the money was already at Questrade. However, it can help you reach the $10,000 per account threshold for Multiplier qualification. 

During the hold period (May 30, 2026 – June 2028): Internal transfers don't count as withdrawals toward the 5% limit. Your assets remain under Questrade's management, so you can move money between accounts without affecting your cashback. Just make sure the funds land in an eligible account type to avoid triggering a system alert

What's the difference between a transfer and a deposit?

 TransferDeposit
What it isMoving assets from an investment account at another institutionFunding your account from your bank
ExamplesRRSP from RBC, TFSA from Wealthsimple, Margin account from TDBill payment, e-Transfer, payroll deposit
Counts for cashback?YesNo

 

Only transfers from external financial institutions qualify for this offer.

Note: The information in this blog is for educational purposes only and should not be used or construed as financial or investment advice by any individual. Information obtained from third parties is believed to be reliable, but no representations or warranty, expressed or implied, is made by Questrade, Inc., its affiliates or any other person to its accuracy.

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