Privacy & Security

Privacy Centre

Last Updated: March 31, 2026

The security and protection of your personal information is very important to Questrade Financial Group. Our Privacy and Security Centre serves as a hub for understanding how we handle your data across our various deposit, investment, loan, credit card, securities, mortgage, real estate, and other financial products and services.

Privacy at a Glance
At Questrade, being customer-centric means protecting what matters most to you. We lead with honesty and integrity, managing your personal information through a privacy framework designed in accordance with applicable laws and industry standards. You deserve transparency, and we are committed to providing it so that you can interact with us with confidence.

Explore our Privacy Resources
Please review our Privacy Policy, associated supplemental notices and other resources, for more information on how we collect, use, and disclose your personal information, and to better understand how to exercise your privacy rights:


Contact Our Privacy Office
If you have questions, wish to exercise your rights, or want to submit a complaint, our Privacy Office is here to help.

Questbank and Community Trust Company:  
Email: privacy@questbank.com 

All other QFG companies: 
Email: privacy@questrade.com 

Mailing Address: 
Attention: Chief Privacy Officer
5700 Yonge Street, Suite 1900
Toronto, ON M2M 4K2 Canada